Managing Your Payment Method(s)
The following instructions will walk you through how to add or update your payment method(s) when:
You want to add a new payment method
You want to update your payment method
Your payment method is expiring
Your payment method is invalid
Accessing your payments
1. You can access your account by clicking the Log into your account now → link at the bottom of your Spendgo billing emails.
2. Enter your account billing email and continue. You will be sent a one-time password to that email. The one-time password is valid for 5 minutes from the time it is generated.
3. Enter your one-time password to log in.
Updating your Payment Method
1. To update an existing payment method, select the payment method you want to edit and follow the on-screen instructions to update your payment.
2. You can select your primary and backup payment options, or skip.
3. Click on Update to complete the process.
Adding a Payment Method
1. To add a new payment method, click on Add New.
2. Select Credit Card or ACH and enter or update your payment details and click Proceed to Review.
Note: For ACH payments, account verification is required. Kindly see the help doc on Verifying your bank account.
3. You can set your primary and backup payment options, or skip this step.
4. Your newly added payment method will be added to your Spendgo Payment Methods page.
